Flexion Home Returns Process
Step 1: Check Return Conditions
Items must be returned within 30 days of purchase. They must be in their original condition and include all original components.
Step 2: Contact Us
To initiate the return, please email our support team at info@flexionhome.com or call us at 662-562-8203. Please make sure to have your order number ready and notify us of the reason for your return when you reach out.
Step 3: Arrange Pickup & Shipping Fees
Once you have contacted us, our team will work with you to coordinate a convenient pickup time for your returned items. Please note: Depending on the reason for the return, the customer might be responsible for partial or full return shipping fees.
Step 4: Receive Refund
After we receive your return, your refund will be processed within 5-7 business days (less any applicable return shipping fees).
Contact us
Have questions? We're here to help. Reach out to our support team and we'll get back to you within 24 hours.