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Care & Cleaning

Daily Care

Gently vacuum or brush your furniture weekly to remove dust and debris. Use a soft-bristled brush or upholstery attachment on your vacuum.

Liquid Cleaning

For spills, blot immediately with a clean, dry cloth. Use a damp cloth with mild soap and water for light stains. Always test on a hidden area first.

Fabric Care

Avoid direct sunlight to prevent fading. Rotate cushions regularly for even wear. Professional cleaning is recommended annually for best results.

Fabric Guide

Premium Linen

Durability: Excellent
Feel: Natural, breathable
Cleaning: Gentle machine wash or dry clean. Avoid bleach.

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Performance Fabric

Durability: Superior
Feel: Soft, stain-resistant
Cleaning: Spot clean with mild soap and water. Machine washable.

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Velvet

Durability: Good
Feel: Luxurious, soft
Cleaning: Vacuum gently. Professional dry cleaning recommended.

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Contact Us

Have questions? We're here to help. Reach out to our support team and we'll get back to you within 24 hours.

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Track Your Order

Track your order status in real-time. You'll receive a tracking number via email once your order ships.

View Your Orders

For detailed tracking information, check your email confirmation or log into your account.

Returns Process

Step 1: Check Return Conditions
Items must be returned within 30 days of purchase in original condition with all components.

Step 2: Contact Us
Email support@flexionhome.com or call 1-800-FLEXION with your order number.

Step 3: Arrange Pickup
We'll coordinate a convenient pickup time for your return.

Step 4: Receive Refund
Refunds are processed within 5-7 business days of receiving your return.

Warranty Policy

Coverage: Our furniture is covered against manufacturing defects for 5 years from the date of purchase.

What's Covered: Frame defects, structural issues, and faulty mechanisms.

What's Not Covered: Normal wear and tear, fabric fading, damage from misuse, or accidents.

Duration: 5-year limited warranty

Register Your Warranty

Frequently Asked Questions

All our fabrics are cleanable. Performance fabrics are machine washable, while premium linens and velvets benefit from professional cleaning. Check your care tag for specific instructions.

Yes! Our modular system allows you to customize leg colors. Choose from natural wood, black, or walnut finishes to match your décor perfectly.